Course Code and Title: SOS 736-Total Quality Management and Life Quality

Type of Course: Elective
Course Credits: 3 0 3
ECTS Credits: 10
Name of Lecturer: Dr. Esra Burcu
Medium of Instruction: Turkish
Pre-requisite(s): None
Course Length: One Semester
Course Contents:

• the definitions of quality, total quality management, life quality
• the relationship among these concepts
• the socio-historical development of the concepts
• of quality and total quality management
• interdisciplinary approaches related to life quality
• the factors determining life quality in a sociological perspectives
• research methods of life quality
• the relationship between social problems and life quality
• an investigation into the sociological perspective of life quality in areas such as youth, aging, education, health, family, urban life etc.
• a discussion of the politics to be proposed related to life quality

Course Objectives:
At the end of the semester the students will be able to explain the definitions of quality, total quality management and life quality, analyse interdisciplinery approaches related to life quality, discuss factors which determine life quality from a sociological perspective, discuss research methods, relate life quality to social problems from a sociological perspective and to discuss politics related to life quality.
Teaching Method: Lectures and discussions
Assessment Method: Written exam (25%), a research project (25%) and final exam (50%)
Recommended Reading:
Muluk, Z., E. Burcu, N. Danacıoğlu, (2000), Türkiye’de Kalite Konusundaki Gelişmeler,  Kal-Der Yayınları, No:30, Ankara
Danacıoğlu, N., E.Burcu, Z.Muluk, (1999), “Türkiye’de Standartlar ve Kalite Konularında Gelişmeler”, I. İstatistik Kongresi Bildiri Kitabı, 5-9  Mayıs 1999, 235-240, Belek
Baldwin, S., (1994), Quality of Life: Perspectives and Policies, Routledge, London
Coolard, R., (1993), Total Quality: Success Through People, Institute of Personnel Management, London
D’Antonio, W., (1994), Ecology, Society And The Quality of Social Life, Transaction Publications., New Brunswick
Duncan, L.W., (1995), Total Quality: Key Terms and Concepts, AMACOM, New York.
Lisnek, P., (1995), Quality Mind, Quality Life, Meta Pub., Capitda CA